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Studio policy

make a booking

You can either book your appointment by calling/texting or by emailing our Face Sculpté Studio hello@facesculpte.com.

For new clients, a deposit of 50% of the total amount will be required to confirm your booking.

For existing clients, no payment is required to confirm your booking but we do have a cancellation policy. Please check below.

Your full name, phone number and email address are required to proceed with your booking.

You are responsible for providing your correct contact details so that our team can reach you in case your appointment needs to be rescheduled or cancelled. 

appointment policy

It is your responsibility to arrive on time. As Face Sculpté is a very private Studio, you do not need to arrive earlier than your appointment time - no waiting is needed. 

During your first appointment with us, you will be asked to fill out a form so that we can better assess your needs.

If you are late to your appointment, Coralie has the right to adjust or shorten the time of your treatment, to ensure that the following bookings are not affected. 

 

 

booking cancellation/change

Any cancellations or changes to your booking must be made at least 24 hours prior to your booking time. If cancellations or changes occur after this time, 100% of the treatment price is due.

No-shows and same-day cancellations will also be charged 100% of their treatment price.

The same policies apply to booking made using gift cards.

gift cards

You can decide to offer gift cards of any amount - simply call or email Face Sculpté Studio to finalise the details.

gift card redemption & booking

Your gift card can be used to redeem any treatment of the same value, or put towards a treatment of a higher value.

Your gift card cannot be refunded or exchanged for any other legal tender (cash, EFTPOS, credit card or gift card) once it has been purchased.

You will be required to show your valid gift card (paper or PDF), printed or on your phone, on the day of your appointment. 

If you wish to use your Gift Card for products instead, email our Studio hello@facesculpte.com.

Each gift card is valid for 12 months from the purchase date.

 

MERCI

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